Most care jobs ask you to manage problems. This one asks you to build futures. We're looking for someone who gets that the real work isn't doing things for people - it's helping them discover what they're capable of. If you've ever felt that a job in support work could genuinely change someone's life trajectory, this role is for you
Imagine clocking in knowing that today you might help someone move from crisis to stability, from feeling stuck to taking real control of their own life. You'll work 1:1 with adults living in temporary accommodation, people who are navigating complex circumstances - homelessness, mental health difficulties, trauma, substance dependencies, asylum challenges. But here's the thing: you're not here to rescue anyone. You're here to walk alongside them, to help them build confidence, develop practical life skills and prepare for genuine independence
One day you're helping someone work through budgeting and managing a household. The next, you're supporting someone with PTSD to develop coping strategies, or connecting someone with employment or education opportunities that could transform their future. You'll visit people in their accommodation, build trust, notice the small wins (and sometimes the really big ones), and see progress that sticks because they've done the real work themselves
This provider values trauma-informed practice and genuinely believes in the people it supports. You'll work as part of a multi-agency team - collaborating with NHS colleagues, social workers, healthcare practitioners and other professionals to ensure every person gets the right support at the right time. The culture here isn't about ticking boxes; it's about real outcomes and real relationships
What you will be doing
- Provide personalised 1:1 support to adults in temporary accommodation across the region, visiting them regularly and building positive, trusting relationships
- Help adults develop independent living and tenancy skills: managing money, budgeting, household responsibilities, preparing for longer-term accommodation and maintaining a safe living environment
- Support adults experiencing mental health difficulties, trauma, PTSD and substance dependencies, helping them access specialist services and develop practical coping strategies
- Work with adults on employment, education and training goals, helping them build confidence and recognise opportunities for their future
- Manage complex and sometimes challenging situations using de-escalation techniques, maintaining professional boundaries and remaining calm under pressure
- Complete property inspections, update support plans, and write clear reports that demonstrate progress, needs and outcomes
Why you will love working here
- Work that genuinely matters - you'll see real progress and real change in people's lives, not just manage crisis
- Flexibility and variety: no two days are the same, and your work directly reflects the people you're supporting
- Multi-agency collaboration with NHS colleagues, social workers and other professionals, so you're never working in isolation
- A provider that invests in trauma-informed practice and believes in the people it supports - your work culture is built on dignity and real outcomes
Is this you?
- Is this you: someone who is genuinely compassionate and resilient, who sees people as individuals rather than problems to solve?
- Do you have experience supporting adults in challenging circumstances? This might come from housing, homelessness, asylum support, mental health services, drug and alcohol support, social care, criminal justice, NHS work or similar - what matters is that you've built relationships with people facing complex needs
- Can you understand and work sensitively with people experiencing mental health difficulties, trauma, substance misuse and disadvantage, without judgement?
- Are you comfortable with de-escalation and managing situations that become challenging? Can you stay professional, calm and boundaried when things get difficult?
- Do you have the resilience to work with complex needs day in and day out, and the self-awareness to look after your own wellbeing while doing it?
Applications close on 12 October 2026. Great roles like this are filled quickly, so the sooner you apply the better.
Safeguarding: We are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to an enhanced DBS check and satisfactory references.